Privacy Policy

Monexa Investment Bank (hereinafter 'Monexa', 'we') is a licensed payment institution. We are committed to protecting the privacy of our clients and processing your personal data with the utmost care, in accordance with the General Data Protection Regulation (GDPR) and applicable laws.

We collect the following data during registration and your use of our services: full name, email address, phone number, physical address, date of birth, nationality, profile picture, identification documents (national identity card or passport), financial transaction data, IP address, and browsing data.

Your data is used to: create and manage your bank account, perform identity verification (KYC) required by regulations, process your transactions and transfers, prevent fraud and money laundering, send you account-related communications, and comply with our legal and regulatory obligations.

The processing of your data is based on: the execution of the banking services contract, compliance with our legal obligations (anti-money laundering, KYC), your explicit consent for marketing communications, and our legitimate interest in preventing fraud.

Your data is retained for the entire duration of your relationship with Monexa and for up to 10 years after the closure of your account, in accordance with legal financial and tax obligations.

Your data is never sold to third parties. It may only be shared with our technical providers (hosting, payment), regulatory and judicial authorities upon legal request, and our banking partners as part of processing transfers.

In accordance with the GDPR, you have the following rights: right of access to your data, right of rectification, right to erasure (subject to our legal obligations), right to data portability, right to object, and right to limit processing. To exercise these rights, contact us at: contact@monexa-invest-bk.com

We implement top-tier technical and organizational security measures: AES-256 encryption, two-factor authentication, continuous access monitoring, and SOC2 Type II certifications.

For any questions regarding the protection of your data, you can contact our Data Protection Officer (DPO) at: contact@monexa-invest-bk.com